In rare cases, the screen of the iPhone X can not stop responding to touching. Swapes and touches are either not read at all, or read with a delay.
Sometimes the screen of iPhone X completely freezes and does not react to any interaction with the device.
This happens rarely, but still quite unpleasant. Fortunately, this problem is a simple solution, so do not worry much.
First, make sure that the display of your iPhone X is clean, and it's not the protective glass that is installed incorrectly. Now you can proceed to the solutions described below.
What's the best way to solve the problem with the iPhone X's hovering screen? Old good forced reboot! A forced reboot should really help and return the screen to all functionality.
What to do if the iPhone X screen does not respond
To force a restart of the iPhone X, follow the steps below:
- Press and release the volume up button.
- Press and release the volume down button.
- Hold down the side button until you see the Apple logo on the screen, it will happen in about 10 seconds.
- When the logo appears, release the side button and the device will boot as usual.
When iPhone X is turned on, the screen should work as it should. All touches should be read instantly.
Forced reboot is not the most advanced solution, but it works and runs very quickly. Perhaps this is even the best way.
Upgrade to iOS on iPhone X
After a forced reboot, you need to update iOS to the latest available version, if you have not already done so.
- Save your iPhone X backup using iCloud or iTunes.
- Go to Settings> General> Software Update.
- If you have an iOS update, download and install it as usual.
It's very important to update to the latest version of iOS, as various bugs can cause the screen to hang, which are regularly fixed in updates.
Why does the iPhone X screen stop responding?
It is impossible to say exactly why this happens without any apparent reason. However, most likely, this is a systemic problem.
Some time ago, Apple released an update to iOS 11.1.2, in the postscript to which it was said the following: "Fixed a bug due to which the iPhone X screen temporarily does not respond to touching at low temperatures."
Users also often write that the screen of the iPhone X hangs in the cold. In such cases, the problem may be solved by installing the iOS update.
However, low temperatures are not the only reason, sometimes the screen of the iPhone X stops responding and in warm rooms. There have been cases when this happened even on devices with iOS 11.2.6.
Most likely, this is another iOS system problem or bug of some application. The device may not work properly if the load is too high. That's why everything is adjusted after the forced reboot.
Also worth noting is that the iPhone X is still a new model, so if the solutions above do not help you cope with the problem, you need to turn to Apple's support. The problem with the screen arose both with the model of the iPhone 6s, and with the iPhone 7. Most often it helps the usual forced reboot, system update or even recovery.
0 Comments